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Scotia Instrumentation - the prime source of instrumentation

search site l l l 44 (0)1224 222888

Customer Service Repair/Calibration Desk
Job Summary
Scotia Instrumentation is seeking an enthusiastic person to work within our Aberdeen premises. The successful Candidate, will be working in the internal customer service department team of Scotland's premier Instrumentation business. We pride ourselves on the high level of service we provide to our customers.

Responsibilities & Duties
You would be working as part of the repair/calibration team and be responsible for dealing with customers directly via telephone and email and resolving any issues, you will raise enquiries, issue quotations, raise orders to suppliers, liaise with technical staff and the stores department to ensure we provide customers with first rate service.

Skills & Experience
Ideally the person would have experience in similar type background ideally with an Instrumentation background.  The role is office based using our bespoke database system.  The system manages all aspects of the processes with in Scotia; good keyboard and computer skills are essential.

The ideal Candidate will have excellent people skills and be able to work well in a collaborative team environment.  You will be customer focused, accurate in your work, have an eye for detail and an inquisitive nature.  The person needs to have a flexible approach to work, be self-disciplined and ensure the customer comes first.

Ideally you will hold a relevant a college or university qualification.

Holidays: 23 days + public holidays. There is an additional 5 days holiday for every 5 years’ service, up to 15 days.
There is a matched 5% company pension scheme and BUPA healthcare.
Also, there is a company performance related bonus scheme.

Competitive salary on offer depending on experience.
Job Type: Full-time.
Head Office:

Campus 1
Aberdeen Science & Technology Park Balgownie Road
Bridge of Don
Aberdeen  AB22 8GT
Tel: +44 (0)1224 222888
Fax: +44 (0)1224 826299
also at:

New York Industrial Estate
North Shields
Tyne & Wear
NE27 0QF
Tel: +44 (0)191 296 3444
Fax: +44 (0)191 296 3555
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