Scotia Instrumentation is seeking an enthusiastic person to work within our Aberdeen premises. The successful Candidate, will be working in the internal customer service department team of Scotland's premier Instrumentation business. We pride ourselves on the high level of service we provide to our customers.
Responsibilities & Duties
You would be working as part of a team and be responsible for dealing with customers directly via telephone and email and resolving any issues. You will process the work from enquiry to delivery within our bespoke software system. Training will be given.
You will liaise with technical staff and the stores department to ensure we provide customers with first rate service.
Skills & Experience
Ideally the person would have experience in similar type. The role is office based in normal working hours. Good keyboard and computer skills are essential.
The ideal Candidate will have excellent people skills and be able to work well in a collaborative team environment. You will be customer focused, accurate in your work, have an eye for detail and an inquisitive nature. The person needs to have a flexible approach to work and be self-disciplined.
Ideally you will hold a relevant a college or university qualification.
Holidays: 23 days + public holidays.
There is an additional 5 days holiday for every 5 years’ service, up to 15 days.
There is a matched 5% company pension scheme and BUPA healthcare.
Also, there is a company performance related bonus scheme.
Competitive salary on offer depending on experience.
Job Type: Full-time.